07368 657 043 / jack@jh-landscapes.uk

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Privacy Notice – JH Landscapes

Who we are

At JH Hard Landscaping, we take great care in transforming outdoor spaces with durable, high-quality landscaping solutions, and we apply the same care to protecting your personal data. We specialise in designing and constructing driveways, patios, pathways, and other hard landscaping features. Just as we work hard to ensure every outdoor space is built to last, we also work hard to ensure your personal information remains safe and protected.

We understand that trust is as important in business as it is in craftsmanship. That’s why we’re committed to being transparent about how we collect, use and store your data. Whether you’re reaching out to discuss a new project, request a quote or enquire about our services, you can rest assured that your information is handled with care.

Data Controller

Jack Hinks

Contact Details

Lodge 17, Spion Kop Farm Cottage, Langtoft Lakes, Peterborough, PE6 9QB
Email: jack@jh-hardlandscaping.uk
Telephone: 07368 657 043

What personal data we collect

The types of personal data we collect include:

  • Your name
  • Telephone number
  • Email address
  • Any message or enquiry you send us through our website
  • Property address (if provided for site assessments and quotations)

How we collect your data

  • Through our website’s contact form when you get in touch for a consultation or general enquiry.
  • Over the phone or via email when requesting a quote.
  • When you book a site visit or request project planning details.

Why we collect your data (purpose & legal basis)

We use your personal information to communicate with you effectively regarding our services. Specifically, we collect data to:

  • Respond to your inquiries and discuss your hard landscaping needs.
  • Provide quotes and recommendations for your outdoor space.
  • Arrange site visits and project planning discussions.
  • Manage contracts and fulfil agreements for our services.

Legal basis for processing

We process your data under:

  • Legitimate interest – to respond to your inquiries and provide you with relevant information about our services.
  • Contractual necessity – where processing is required to provide our services, including issuing quotations and fulfilling work agreements.

Do we share your data?

Just as we carefully select the right plants for each project, we also keep your personal information private. We do not share your data with third parties outside our business.

How we protect and retain your data

We take strong measures to keep your information safe, just as we ensure the durability of our landscaping work.

  • Data retention: Inquiry details submitted via our website will be kept for 6 months. If a project proceeds, records related to services provided will be retained for up to 7 years to comply with legal and tax requirements.
  • Security measures: We apply appropriate security practices, including password-protected systems and secure email communications, to protect your data from unauthorised access.

Do we transfer your data internationally?

No, your personal data remains within the UK and is not transferred outside the EU.

Your rights over your data

You have certain rights under data protection laws to ensure your personal data is handled properly. These include:

  • The right to access – You can request details of the personal data we hold about you.
  • The right to rectification – If any information we hold is incorrect or incomplete, you can request corrections.
  • The right to erasure – You can request that we delete your data if it is no longer needed.
  • The right to restrict processing – You can limit how we use your data in certain circumstances.
  • The right to data portability – You can request a copy of your data in a structured format.
  • The right to object – You can object to our processing of your data if you feel it impacts your rights or freedoms.
  • The right to withdraw consent – If we rely on your consent to process your data, you can withdraw it at any time.
  • The right to lodge a complaint – If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise any of these rights, please contact us at jack@jh-hardlandscaping.uk. We will respond to all requests in accordance with applicable data protection laws.

Updates to this Privacy Notice

We may update this Privacy Notice to reflect new legal requirements or improvements in how we handle data.

Effective Date: 1st January 2025
Last Updated: 1st January 2025

Any updates will be clearly posted on our website.